This privacy policy applies to all business processes in Furelli AS, hereafter referred to as the Data Controller.

The declaration provides information about data processing carried out by the Data Controller and determines the purpose and means of processing as well as data processing we carry out on behalf of our customers based on their instructions.

Processing personal data is necessary for us to be able to fulfill our contractual obligations and serve you as a customer. Personal data can also be used for the following purposes: Sales, contact with customer service, marketing, information, bookkeeping.

In the case of marketing by e-mail/text message, explicit consent is obtained in advance.

By providing us with your personal information, you agree to the practices and terms described in this privacy policy.

If you have objections with regard to our processing of privacy, you also have the opportunity to complain to the Norwegian Data Protection Authority.

Data controller:

Furelli AS
Fjordvegen 230
6817 Naustdal
E-mail: kundeservice@gatestrek.no
Phone: +47 94214040

Privacy officer : Rune Furelid
E-mail: kundeservice@gatestrek.no
Telephone: +47 94 21 40 40

Information collected
Information can be registered and stored when you register at www.gatestrek.no, when you are in contact with sales and support either via e-mail, messages or when you use our services.

Where do we store information about you - and where do we share information about you with others?

Our e-commerce platform is provided by Shopify and data is stored in their cloud services.

Subcontractors

The controller also makes use of services provided by 3rd parties. Here is an overview of subcontractors where information can be stored

JEK Accounting:
We use JEK Regnskap for keeping accounts. Customer orders are entered here for reconciliation

Tip:
If you pay with Vipps in the online store, your phone number will be sent to Vipps for further identification.

Klarna:
If you pay with Klarna in the online shop, personal information such as e-mail, name, address, social security number will be shared with Klarna for credit.

Google Analytics:
Google Analytics is used for traffic analysis. IP addresses and visiting patterns are stored.

Google Ads:
We use Google Ads for advertising and conversion tracking within Google Ads' framework. Google conversion tracking is an analysis tool from Google Inc. (1600 Ampitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
When you click on an advertisement on Google, a cookie is stored on your data.
This cookie expires after 30 days, contains no personal data and cannot be used to track you as a unique person

Shopify:
We use Shopify in the online store. Information related to your order is stored in their system.

Quickpay and Clearhaus:
If you pay with Vipps, Visa or Mastercard in our online store, personal information such as card number will be sent to Clearhaus via quickpay for processing the payment.

WEBSITES:
If you pay with Vipps, Visa or Mastercard in our online store, personal information such as card number will be sent to NETS for processing the payment.

Bring/Posten:
If we were to use Posten or Bring and thus share information related to shipping such as name, telephone number, e-mail and address.

Communication via e-mail and SMS:
As a customer, you will be able to receive e-mails and SMS regarding your customer relationship. For example, we will send you e-mails/sms related to orders you have placed, an abandoned shopping basket, sms with tracking number, forgotten password, information about your customer account, etc. This is defined as legitimate interest and consent will not be requested.

We also use e-mail for marketing and communication. As a customer of the Data Controller, you will receive newsletters at regular intervals, especially if you have given active consent to it. It is possible to unsubscribe from the newsletter by clicking on the unsubscribe link in the e-mails.

Access and correction:
You have a right to access the information registered about you. Access can also be obtained by sending an inquiry to kundeservice@gatestrek.no. If the registered information is incorrect or incomplete, you can demand that the information be corrected in accordance with the Personal Data Act.

Storage and deletion:
Information that is no longer necessary for the purpose for which it was created is deleted from our systems.

Information on the use of cookies.
A cookie is a small text file that is stored on your computer.
We use cookies, among other things, to remember your login, password in encrypted form, to improve the user experience and as part of our marketing to new customers.

When you visit our services, we set both temporary and permanent cookies. A temporary cookie is often deleted automatically when you close your browser, while permanent cookies can remain on your computer for up to one year.

If you want to learn more about cookies, http://www.aboutcookies.org can be used.

The following cookies are used in our services

Use of our store solutions

We use cookies to, among other things, remember you as a customer and remember the contents of your shopping basket. Without cookies, an online store will not be able to function.

Use of Klarna Checkout
When our store solutions are used together with Klarna Checkout, cookies from Klarna are set. More information at klarna.no

Google Analytics
Google Analytics uses cookies to analyze traffic.

Google Ads
We use advertising through Google's platform. Information cookies are used so that advertising can be targeted based on visitor patterns.

Facebook Pixel
We use advertising through Facebook's platform. Information cookies are used so that advertising can be targeted based on visitor patterns.

Consent in the use of cookies

In accordance with Norwegian law, you have automatically consented to us storing cookies on your computer if you allow this through the settings in your browser.

Conflict resolution